FAQ

Is it safe to use my Credit/Debit card with Sole Island?

Great question! Yes, we respect your privacy 100%.  Any of your information that is collected is used for transactional purposes only.

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Are your products listed on the site authentic?

Each and every product is guaranteed to be 100% authentic as our products are purchased from authorized retailers.

How can I track my order?

You will be provided tracking and delivery information via email once order has begun the shipping process.

Return/Exchange Policy

All sales are FINAL. No refunds, or exchanges.

Are there any discounts or promotions?

Discounts and promotions will be announced via our Instagram handle: @Sole.Island

Do we buy shoes?

Yes, we do buy shoes. In order to sell us any of your items, you can directly message us via Instagram: @Sole.Island.Collectibles  

How can I pay for my order?

We currently accept all major debit & credit cards. We also take paypal !